State Farm® Insurance Agent Michelle Twitchell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nicole Fabert
October 9, 2026
"I spoke with Maria and she was so so sweet and understanding, and explained things to me when I needed extra explanation. I recommend her for sure"
"Thank you, Nicole! I'm happy to hear that Maria was able to assist you with such care and clarity. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
Rosemarie Guerrero
October 9, 2026
"All the employees are great"
"Thank you, Rosemarie, for your fantastic rating! I'm happy to know that you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. Thanks for choosing us!"
Regina Pietrzak
October 6, 2026
"Melanie was very helpful in helping me with my policy. She walked me through everything and handled the situation over the phone with professionalism. Thank you so much!"
"Regina, thank you for taking the time to leave us a review! I'm happy to hear that Melanie was able to assist you with your policy and provide the support you needed. We appreciate your kind words and are always here to help. Feel free to reach out if you need anything else!"
Penny Kovarik
October 6, 2026
"Kat is very knowledgeable, helpful and pleasant to deal with. She is easy to talk with and asked the appropriate questions to ensure that I have the proper policies and coverage I need (home, auto). She is friendly and goes above and beyond. She is a pleasure to speak with. Pk"
"Thank you for your review, Penny! I'm glad to hear that Kat provided you with such a positive experience and helped you find the right coverage for your needs. We appreciate your kind words and are happy to have you as part of our office family. Let us know if we can help with anything else!"
Ken Gilski
October 5, 2026
"Easily making changes to my auto policy"
"Ken, thank you for taking the time to leave us a review! I'm happy to hear that making changes to your policy was a smooth process. We're here to make things easy for you. Let us know if we can help with anything else!"
Joseph Ikeakhe
October 2, 2026
"Michelle has been taking care of all my insurance issues for the past 13 years or more. I and my wife are both happy Michelle and her coworkers.
Joseph"
"Thank you for the five-star rating, Joseph! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
Nancye Bizeau-Luchesi
October 1, 2026
"A longtime friend of mine's husband unexpectedly passed away. As we were discussing Insurance policies, Nickoli called from the State Farm office...after reviewing her homeowners and multiple car policies...he was able to save her $3189 per year!! Super personable and fantastically knowledgeable, thank you Nickoli!!"
"Nancye, thank you for taking the time to leave us a review! I'm really happy to hear that Nickoli was able to help your friend during such a difficult time and make a positive impact by saving her money. We appreciate your kind words about his personable and knowledgeable service. We're always here if you need anything else!"
Dan Gibson
October 1, 2026
"Provided insurance for my parents for 40+ years. Now, went above and beyond when one of them passed to make sure the relationship and future of my own growing family is just as protected as my parents assets throughout their relationship. No wonder they never left looking for another insurance company!"
"Thank you, Dan! I'm truly grateful for your kind words and for sharing your family's long-standing relationship with us. It's important to us to provide the same level of care and protection for your family as we did for your parents. We're here for you, so feel free to reach out if you need anything else!"
Glen Lundgren
October 1, 2026
"Kay did an excellent job explaining the car insurance rebate this morning. Thank you Kat."
"Thank you for your review, Glen. I'm glad our team was able to clearly explain the insurance rebate to you. We appreciate your feedback and are here if you have any more questions. Let us know if we can help with anything else!"
Lynn Mandarino
October 1, 2026
"I had a great experience with Cesar, he was very patient and professional going over my policy and answered questions I had.
Thank you"
"Thank you for the five-stars, Lynn! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
zaara Nomani
October 1, 2026
"Kirri provided excellent customer service and was very helpful throughout the process. He was friendly, professional, and made everything easy to understand. Highly recommend him for your insurance needs!"
"Zaara, thank you for taking the time to leave us a review! I'm glad you found the service excellent and the process easy to understand. We appreciate your recommendation and are here to help with any of your insurance needs. Feel free to reach out if you need anything else!"
Justin A
September 30, 2026
"Great service!"
"Thanks Justin !!!"
Annie Spooner
September 30, 2026
"Jackie at Michelle Twitchell's office helped us immensely when she was able to switch accounts that we were paying from on our homeowners insurance and went out of her way to ensure that this got done in a timely manner before the source account was debited and spent extra time on the phone with us to ensure that things went through smoothly!"
"Thank you for reaching out Annie ! Jackie loves helping out. I’ll be sure and let her know . Take care !"
Kathy Peach
September 30, 2026
"We are very pleased with Michelle’s team! Everyone has always been kind and helpful, today was no exception. I called and spoke to Melanie about something that I received in the mail and she helped me figure it all out without making me feel like a problem! She took the time to make sure all my questions were answered and I truly appreciate that!"
"Kathy, thank you for taking the time to leave us a review! I'm happy to hear that Melanie and the rest of our team have been kind and helpful. It's great to know that Melanie was able to assist you with your questions and make the process smooth. We appreciate your support!"
Teresa Navarrete
September 30, 2026
"Kat was very helpful and reached out to make sure we had everything we needed."
"Teresa, thank you for taking the time to leave us a review! I'm happy to hear that Kat was able to assist you and ensure you had everything you needed. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
Lori Buss
September 29, 2026
"I worked with Steve Roldan. It was truly refreshing to engage with someone who felt more like a person than a robotic agent. He gave me expert guidance and was able to find me a solution that fit my budget perfectly."
"Thank you so much for sharing your experience! It’s wonderful to hear that Steve was able to make the process feel personal, provide helpful guidance, and find an insurance solution that worked well for your budget. We truly appreciate your kind words and your trust in the agency! We’re so glad to have you as a customer. 😊"
Delfin De Abreu
September 28, 2026
"Cesar complacido siempre con tu oportuna atención e inmediata respuesta! Mil gracias 😊"
"¡Delfin, gracias por tomarte el tiempo de dejarnos una reseña! Me alegra saber que estás satisfecho con la atención y respuesta que recibiste. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por confiar en nosotros!"
Judy Zelaitis
September 28, 2026
"I appreciate the knowledge that working with somebody has when it comes to insurance to which I am not available mentally. Sherrill has been such a very helpful part of this, changing my life with all the insurances that I had to switch over. I think her very, very much.
Your friend
JudyZ"
"Thank you for your review, Judy! I'm glad to hear that Sherrill has been able to assist you with your insurance needs and make the process easier for you. We appreciate your kind words and are here to help with anything else you might need. Feel free to reach out if you need anything else!"
John Mann
September 28, 2026
"Incredibly quick responses, always helpful and positive. Extremely friendly, always looking out for my interests."
"John, thank you for taking the time to leave us a review! I'm happy to hear that you've found our responses quick and helpful. It's important to us to look out for your interests and provide a friendly experience. We're always here if you need anything else!"
Fred Atwood
September 28, 2026
"Fast, friendly, with excellent pricing is what you get here. Highly recommend them!"
"Fred, thank you for your wonderful review! We're happy you found our service fast, friendly, and well-priced. Your recommendation means a lot to us. If you need any further assistance, we're here to help.
- Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
Christian Solis
September 25, 2026
"Great service I’m glad that Mr. Blair was able to get me a great rate."
"Christian, thank you for taking the time to leave us a review! I'm happy to hear that Blair was able to assist you with a great rate. We appreciate your feedback and support. Let us know if we can help with anything else!"
Tracy Del Valle
September 25, 2026
"Kat was awesome and helped me with my payment! Excellent service by her!"
"Tracy, thank you for taking the time to leave us a review! I'm glad to hear that Kat provided you with excellent service and was able to assist with your payment. We're happy to have her on our team. Feel free to reach out if you need anything else!"
Lisa Brown
September 25, 2026
"Very nice and helpful"
"Lisa, thank you for taking the time to leave us a review! I'm happy to hear that you found our team nice and helpful. We're here to make things easy for you. Let us know if we can help with anything else!"
Sheryl Budde
September 24, 2026
"It was wonderful working with Kat. Answered all my questions in a timely manner and was willing to work with me to assure I was fully covered. Highly recommend. Thanks, Kat!"
"Thank you, Sheryl! I'm happy to hear that Kat was able to assist you and provide the coverage you needed. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
Carlos Cruz
September 23, 2026
"I wasn't expecting to have an easy process of switching my 5 car policy and home insurance, Blair didn't give up, did follow up and put together a policy that makes sence, he very professional and knowledgeable, definitely I will recommend him to everyone."
"Carlos, thank you for taking the time to leave us a review! I'm happy to hear that Blair made the process of switching your car and home insurance smooth and straightforward. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"